Skip to content
Bobber Brothers

Returns & FAQ

Bobber Brothers riders wearing the gear

We want to make sure you love our products, and quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. For any quality issues, provide clear photos on a flat, well-lit surface via our contact form.

Because products are made to order, we do not accept general returns or sizing-related returns.

Cancellations

All of our products are made to order, especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production.

Once your order has gone to production, you may be eligible for a replacement or resolution, depending on the situation. After you've received your order, you have 30 days to address any quality issues.

Damaged / Quality Issues

For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.

Please contact us with these details via our contact form.

Refund Policy

Because products are made to order, we cannot issue refunds, returns, or exchanges for orders except for those with quality issues. Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the quality issue.

  • PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.
  • Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.
Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/Afterpay and local payment methods. See our payment options for the full list.

International Orders

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country's customs policies, please contact your local customs office. If such a fee gets imposed on your package, you are responsible for its payment.

Check our shipping details for delivery times by region.

Merchant of Record

Orders are handled by our merchant of record and merchandising partner, Fourthwall, who handle order-related inquiries and returns. Privacy Policy - Terms of Service.

Still have questions?

We usually respond within 10 hours - no bots, no runaround.

Contact Us